Privacy Policy

1. Scope

This Privacy Policy explains how S360 Health collects, uses, discloses and protects personal data. It applies to this website, S360 Health account and application journeys, affiliate dashboards, referral storefronts, campaign forms and related communications.

Some products or services may have an additional notice. If another notice conflicts with this one for a particular service, the service-specific notice will apply to that service.

2. Data we collect

Depending on how you interact with us, we may collect:

• Identity and contact details: name, email address, phone number, address, company and account credentials.
• Applications and verification: information submitted for an agent, merchant or provider application, including business and verification details.
• Orders and referrals: products viewed or ordered, referral code, attributed sales, commission records, payout details and support history.
• Communications: enquiries, feedback, preferences, consent records and messages you send to us.
• Technical information: browser, device, approximate location, IP address, pages visited, session data and security logs.

Please do not submit information that is not needed for the stated purpose, including sensitive health information, through a general form.

3. How we use data

We use personal data to provide and secure the platform, including to:

• create and manage accounts, applications, referral links, storefronts and orders;
• attribute eligible sales, calculate commissions and administer approved payouts;
• respond to enquiries, provide support and send service communications;
• maintain platform security, prevent fraud, investigate misuse and resolve disputes;
• understand usage, improve the website and develop relevant platform features; and
• meet applicable legal, accounting, tax and regulatory obligations.

Where required, we will ask for consent. You may withdraw consent for optional processing, but this will not affect processing already carried out lawfully before withdrawal.

4. When we share data

We may share relevant information with:

• participating merchants or providers so they can fulfil orders, support customers and administer their offers;
• payment, hosting, analytics, communications, identity-verification and other service providers acting on our instructions;
• professional advisers, auditors, insurers or authorities where reasonably necessary; and
• a buyer or successor as part of a business transfer, subject to appropriate confidentiality safeguards.

We do not publish your private account or payout information for general access. We do not sell personal data as a standalone product.

5. Cookies and similar technologies

We use necessary cookies and similar technologies to keep you signed in, remember preferences, protect forms and operate the website. If enabled, optional analytics or preference tools help us understand performance and improve the experience.

You can manage cookies through your browser settings. Disabling necessary cookies may prevent sign-in, checkout or other platform functions from working correctly.

6. Retention and security

We keep personal data only for as long as it is needed for the purpose collected, an active account or relationship, legitimate business records, dispute handling, or applicable legal and accounting requirements. When it is no longer required, we securely delete it or remove identifying details where practical.

We use administrative, technical and organisational safeguards appropriate to the information and risk. No internet transmission or storage system can be guaranteed completely secure, so keep your credentials confidential and contact us promptly if you suspect unauthorised use.

7. Your choices and requests

Depending on applicable law, you may ask us to access, correct, update or delete personal data, withdraw optional consent, stop certain marketing messages, or explain how a concern was handled. We may need to verify your identity and may retain information that we are legally required or permitted to keep.

Data may be processed by our service providers in countries other than the country where you live. Where this occurs, we will take reasonable steps to use appropriate contractual, technical or organisational safeguards.

8. Children

The platform is not directed to children. We do not knowingly collect personal data from a child through the general website. If you believe a child has provided information, contact us so we can review and remove it where appropriate.

9. Changes to this policy

We may update this policy when our services, processing practices or legal obligations change. We will post the updated version on this page and revise the “Last updated” date. Material changes may also be highlighted through an account or service notice.

10. Contact us

For a privacy question or request, contact S360 Health: